Reference

Terms That Govern Your ohmakaze Account

These terms set out the rules between you and ohmakaze — what you agree to when you open an account, make a deposit through PayPal, Venmo, or Play+, and access our lobby.

Eligibility depends on state lawPayPal, Venmo & Play+ coveredAccount wallet rules applyContact us to request changesRead before opening your account
ohmakaze Terms That Govern Your ohmakaze Account
REACH OUR TEAM

How to Contact Us About These Terms

If something in these terms is unclear, or you need to dispute a transaction made through your PayPal, Venmo, or Play+ wallet, our support team can walk you through the process. Reach us through any of the channels below — have your account ID ready to speed things up.

Live Chat Open the chat widget from any page in your account. Have your account ID on hand so we can pull up your wallet and transaction history without delay.
Email Support Send a detailed message to our support address for written records of term disputes, payment questions, or account closure requests. We respond to every email in order.
Account Help Center Browse the self-serve section of your account for term summaries, payment method conditions, and identity verification steps — available any time from mobile or desktop.
HOW WE HANDLE IT

Account Security and Your Data Under These Terms

These terms outline how we collect, store, and use your account data — including payment information tied to PayPal, Venmo, and Play+. We keep what we need to verify your identity and process transactions. You can request a copy of your stored data or ask us to correct inaccuracies by contacting support directly.

Data Retention

We retain account and transaction data for as long as required by applicable law. After account closure, your data is held for the legally mandated period and then deleted from active systems.

Cookie Policy

Cookies are used to keep your session active, remember your payment preferences, and measure how pages perform. You can manage cookie settings through your browser at any time without losing your account.

Account Security

Your account is protected by password authentication and, where enabled, two-step verification. If you suspect unauthorized access, lock your account immediately through settings and contact support.

Requesting Changes

To update your stored personal details, correct a payment method record, or close your account entirely, submit a request through live chat or email with your account ID attached.

Common Questions About These Terms

The questions below cover the situations we hear about most — eligibility, payment rules, account access, and what happens when terms are updated. If your question isn't here, live chat is the fastest path to an answer.

Access depends on state law. These terms govern your account only where ohmakaze is available under local law. If your state does not permit this activity, you are not eligible to hold an account.

We notify you by email before material changes take effect. Continuing to use your account after that notice means you accept the updated terms. You can close your account if you do not agree.

Yes. Deposits and withdrawals via PayPal, Venmo, or Play+ are governed by both our terms and the payment provider's own policies. Disputes involving those rails may need to be raised with the provider directly.

Yes. Contact support by email or live chat with your account ID and request a data summary. We'll provide what we hold in a readable format within the period required by applicable law.

Each person may hold only one account. Duplicate accounts are against these terms and will result in account suspension. If you think you have a duplicate by mistake, contact support to resolve it.

Submit a closure request through live chat or email. Any verified balance in your account wallet is returned to your linked PayPal, Venmo, or Play+ method after identity confirmation is complete.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.